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When a student believes that normal academic standards have been violated, the following course of action provides the student with steps to address the matter. A formally registered complaint is hereafter referred to as a grievance, and the person registering the complaint is the grievant.

A.  Recording the grievance

All grievances must be submitted in writing with the following information within two weeks of the incident and shall include:

  1. the date of the incident;
  2. a description of what took place;
  3. why the incident is considered a grievance;
  4. the date on which the grievance was recorded;
  5. the signature of the grievant.

B.  Registering the grievance

Level 1

The grievance must be submitted by the grievant to the academic dean. If the grievance involves the academic dean, the grievance may be submitted to the president.

Level 2

If the grievance is not addressed to the satisfaction of the grievant, the written grievance may be submitted by the grievant to the president, along with a description of what was done at level one and why the grievant finds it unsatisfactory. If the grievance involves the president, the grievance must be submitted to the board chairman (address and phone number below).

Level 3

If the grievance is still not resolved to the satisfaction of the grievant, the written grievance may be submitted to the board chairman (address and phone number below), along with a description of steps taken at levels one and two, and why the grievant finds them unsatisfactory.

Level 4

If the grievance is still not resolved to the satisfaction of the grievant, the written grievance may be submitted to the Association for Biblical Higher Education (address and phone number below), along with a description of steps taken at levels one, two and three, and why the grievant finds them unsatisfactory. The grievant may also wish to contact the Ohio Board of Regents (see below), under whose authority the college grants degrees in Ohio.

RBC personnel with whom the grievance is filed shall process it in a serious and appropriate manner and shall be responsible to file in his office both the grievance and a report of steps taken to address it. Copies shall be given to the faculty member against whom the grievance is registered and shall also be placed in his personnel file.

Board Chairman:
Barry Maust
307 Foxtown Road
Accident, MD 21520
Phone: 301-616-8090
E-Mail: barrymaust@pillarinnovations.com

Accrediting Association:
Association for Biblical Higher Education
5850 T.G. Lee Blvd., Ste. 130
Orlando, FL 32822
Phone: 407-207-0808

State Agency:
Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414
Phone: 614-466-6000